Last updated: November 2026
Our commitment
We are committed to resolving investor grievances promptly, fairly and transparently.
Grievance & Redressal Officer
Pavan CannonkaduFounder & Business Head · Grievance & Redressal Officer
Phone: +91 99000 32016
Email: contact@masego.in
First Floor, 8th Cross, Coffee Board Layout, Hebbal, Bengaluru – 560024
How to lodge a complaint
- Write to contact@masego.in or call +91 99000 32016.
- Include your name, folio number (if any) and details of the complaint.
- You will receive an acknowledgement and a resolution within the timelines below.
Timelines
- Acknowledgement: within 3 working days of receipt
- Resolution: within 21 working days, wherever feasible
Escalation and external platforms
If you are not satisfied with our response, you may escalate to AMFI, to SEBI through the SCORES portal (scores.sebi.gov.in), or through the SEBI SMART ODR portal (smartodr.in).